Dana Johnson

Emotional Intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. A majority of the population believe, emotional intelligence (EQ) is more important than one’s intelligence (IQ) in attaining success in their lives.  As individuals our success and the success of the profession today depend on our ability to read other people’s signals accurately and react appropriately to them.

There are five major categories of emotional intelligence skills.

The first step and category are self-awareness. This is the ability to recognize an emotion as it happens. Being able to develop self-awareness requires tuning in to your true feelings. If you evaluate your emotions, you can manage them. The two major elements of self-awareness are emotional awareness, meaning your ability to recognize your own emotions and the effects of them and self-confidence which is your sureness about your own self-worth and capabilities.

 Next you have self-regulation. Most people have little control when they experience emotions. You can, however, have some say in how long an emotion will last by using several techniques to alleviate negative emotions such as anger, anxiety or depression. A few of these techniques include recasting a situation in a more positive light, taking a long walk and meditation.

 To motivate yourself for any achievement requires clear goals and a positive attitude. Although you may have a predisposition to either a positive or a negative attitude, you can with effort and practice learn to think more positively. If you catch negative thoughts as they occur, you can reframe them in more positive terms — which will help you achieve your goals. You need to have the drive, initiative and optimism to succeed.

 Empathy is the ability to recognize how people feel is important to success in your life and career. The more skillful you are at discerning the feelings behind others’ signals the better you can control the signals you send them. An empathetic person excels at recognizing and meeting clients needs, developing others, leveraging diversity, political awareness and understanding others. The development of good interpersonal skills is tantamount to success in your life and career. In today’s always-connected world, everyone has immediate access to technical knowledge. Thus, “people skills” are even more important now because you must possess a high EQ to better understand, empathize and negotiate with others in a global economy. Among the most useful skills include influence, communication, leadership, conflict management, nurturing and building bonds, collaboration and cooperation.

 How well you do in your life and career is determined by both. IQ alone is not enough; EQ also matters. In fact, psychologists generally agree that among the ingredients for success, IQ counts for roughly 10% (at best 25%); the rest depends on everything else — including EQ.